![]() When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications. Please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing: ![]() Please, mind the spaces in this line! It takes some time until it starts (minutes), and the whole process is like 30 minutes long Open a command prompt as administratorĭISM /Online /Cleanup-Image /RestoreHealth Please review the following links and follow the instructions below to try and resolve this issue.ġ. If you have any problems with dropbox try using If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click > 'copy public link' and paste the download link directly into the support ticket email. When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. Please send your \HM2Logs folder files as well. Check for any errors and send the information (Save All Events As.). Open Windows Event Viewer's (Control Panel > System & Security > Administrative Tools or Start > Search > 'Event Viewer') > Windows Logs > Applications. If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing: If the problems then return you will need to reset your settings to default again and use those going forward. Step 4: If the default settings work, please use the FAQ in step 1 to restore your settings and test them. Please add this file to your firewall and antivirus exceptions and run it as Administrator. ![]() Uninstall Holdem Manager 2 via Revo unistaller and then reinstall this version: ![]() You can download the free version here: and there is a useful tutorial how to use it here: Doing a revo uninstall also removes old registry file information which might have become corrupt. Other times critical system files may not have been installed on previous updates and it can also cause these types of errors or in some cases antiviruses may have removed files that it mistook for unsafe. Step 2 – Uninstall and reinstall HM2 with Revo uninstaller: This will preserve your database and backup your HUD and settings.Ģ) Open the HM2 > HUD Settings > HUD Designer menu > Click 'Reset' > All Configs > OKįirst try restoring your default settings, often some settings files can become corrupt and cause these issues: ![]()
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